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1Introduction
Data Guard ("we") is committed to protecting the privacy of every individual whose personal data we process. This Policy explains how we collect, use, disclose, retain and protect personal data in connection with our website (www.d-guard.tech) and our cybersecurity, IAM, API security, data governance and AI products and services.
Scope:
This Policy applies to all users, prospective customers, partners and visitors. It complements any contractual terms governing specific services.
2Data we collect
Information you provide
- Identity & contact data: full name, job title, employer, business email, phone, country.
- Demo & inquiry data: details submitted through our forms or sales conversations.
- Account data: credentials and profile information when you use our products.
Information we collect automatically
- Technical data: IP address, browser type, device identifiers, OS, referral URL.
- Usage data: pages visited, time spent, clicks, search terms, error logs.
3How we use data
- Deliver, maintain, and improve our products and services.
- Respond to inquiries, schedule demos, and provide customer support.
- Send relevant product updates, security advisories, and marketing (with consent).
- Comply with legal, regulatory, audit and security obligations.
- Detect, investigate, and prevent fraud, abuse, or security incidents.
4Legal basis for processing
We rely on one or more of the following legal bases under the Saudi PDPL and equivalent regulations:
- Your explicit consent (which you may withdraw at any time).
- Performance of a contract with you or your organisation.
- Compliance with a legal or regulatory obligation.
- Our legitimate interests, balanced against your rights.
6Data retention
We retain data only as long as necessary. Typical periods:
- Sales/marketing leads: up to 24 months from last interaction.
- Customer account data: contract duration + 7 years.
- Server & security logs: 12 months (rolling).
7Your rights
Under the Saudi PDPL and other applicable laws, you have the right to:
- Access your personal data and request a copy.
- Correct inaccurate or incomplete data.
- Request deletion, subject to legal limits.
- Object to or restrict processing in defined cases.
- Withdraw consent at any time.
- Lodge a complaint with SDAIA.
To exercise any of these rights, email us at
8Security measures
As a cybersecurity company, our safeguards include:
- AES-256 at rest, TLS 1.3 in transit.
- Zero-trust access with MFA for all staff.
- Continuous monitoring, detection & incident response.
- Annual third-party pen testing & SOC reviews.
- ISO 27001 controls + PDPL Article 21 (data protection by design).
10Contact us
For any questions about this Privacy Policy:
- Email: contact@d-guard.tech
- Phone: +966 56 505 2220 / +966 54 104 5831
- Website: www.d-guard.tech